WelcomeThanks for visiting Rustic Charm Design and I hope you enjoy your experience here. By purchasing from Rustic Charm Design it is assumed that you have read and agreed to all policies.
Personally handcrafted home decor. I enjoy working with aged lumber and barn wood, which we salvage ourselves. My work accents the vast natural characteristics in the wood; i.e. knots, nicks, dents, unique wood grains, old nail holes, woodpecker holes, and more. I carefully distress each sign using a step-by-step process to give a rustic, vintage flair. All of my work is sealed to last for years and generations to come. PaymentImmediate payment is expected. Your order will not be customized or shipped until full payment is received. Please note: If you live in South Carolina you are required to pay sales tax.
ShippingAll items are shipped via USPS with delivery confirmation, and pricing reflects as such. Ready to ship items will be shipped within 1 week, unless otherwise stated. Everything in my store is personally handcrafted and completely one of a kind. After date of custom item purchase please allow me the time allotted below to make and ship your item, unless otherwise discussed. (See below.) For orders totaling $150 or more: insurance will be included in shipping costs. For an additional "rush" fee I will expedite your order. Contact me to discuss your options. Once your order is shipped you will receive an email confirming shipment with tracking information attached.
For holidays be sure to make your custom orders early to ensure delivery on time. Faster delivery and insurance can be negotiated. If you are local and would like to discuss pickup contact me before your purchase and we can make arrangements. Current Shipping Times and Pricing
Refunds and ExchangesCustomer satisfaction is my number one policy. All custom sales are final, however if you have any questions or concerns feel free to contact me. If you would like to exchange or return a non-custom item, contact me within 5 business days of receiving it to discuss your options.
Additional InfoSee something you like but the colors are just not what you're looking for? Or need a different size? Prefer to have something personalized? Custom orders are welcome! Contact me and we can get your custom design started!
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Testimonials"I had such a wonderful experience working with Rustic Charm Design. The artist was completely professional yet personally invested in making my order exactly as I was hoping. I would definitely order from Rustic Charm again - actually, I already have!" "Absolutely love the key chain. Super quick turn around time and soo nice to work with! Hope he enjoys the gift as much as I do! Thank you tons!" "The sign turned out incredible. I worked with Ashleigh to design a custom vintage wooden sign and it exceeded my expectations. Highly recommended!" "Adorable! Rustic Charm created something completely custom for my kid's play room. It was finished on time and she was wonderful to collaborate with." "This is going to be one of the focal points of my wedding! It turned out bigger and better than expected!" "This guest book alternative was what my husband & I ordered for our wedding & it was PERFECT! We had it custom made to accommodate USMC colors as my husband is a Marine. I would recommend Rustic Charm Design to anyone & I have as a matter of fact, when asked where we had our sign made... PERFECT! BEAUTIFUL! 110% satisfied!" |